Privacy Policy
Your privacy matters to us at Vector Path Timely
Information We Collect
If you reach out about corporate floral arrangements or gift services, we gather details you willingly share. This may include your full name, company name, email, phone, delivery addresses, and any particular floral specifications. Payment details are collected when you place orders, but are processed securely via our payment partners.
For business clients, we might obtain extra company information like registration details, preferred delivery timing, and budget parameters to tailor our service
Our site automatically gathers technical data when visited, such as IP address, browser category, device specifics, and navigation path. We use this to enhance site performance and to learn how customers discover our offerings.
How We Use Your Information
We mainly use your data to complete orders and deliver top-notch support. This covers order processing, coordinating deliveries, crafting custom arrangements per your specs, and communicating about your service needs.
We also use data to enhance our services and user experience on the site. It helps us identify which corporate floral offerings matter most to clients and how we can better serve businesses in United Kingdom.
Information Sharing and Disclosure
Vector Path Timely respects your privacy and does not sell personal data to third parties. We share information solely when needed to deliver our services or when required by law.
We may disclose essential data to trusted service partners aiding our operations, including delivery partners, payment processors, and technical service providers. These partners are bound by contracts to safeguard your information and use it only for the services they perform for us.
We may reveal information when required by law, a court order, or government request. We may also share to protect our rights, property, or safety, or the safety of customers and staff.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and apply suitable technical and administrative measures to safeguard it. This involves safe data storage, encrypted communications, and restricted access to personal information inside our organization.
Secure Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to safeguard information as it moves between your browser and our systems.
Limited Access
Only approved staff who require the information to deliver services can access customer data.
Although we employ robust security measures, no online transmission method is entirely secure. We continually update our security practices to defend against emerging threats.
Your Privacy Rights
You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, update, delete, or limit how your information is used.
To exercise these rights, contact us using the information at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention periods vary by data type and the purpose of collection.
Typical Retention Periods:
- Customer contact and order details: three years after the last service interaction
- Payment transaction records: seven years for tax and accounting purposes
- Website analytics data: twenty-six months for service improvement analysis
- Marketing communication preferences: Until you unsubscribe or two years of inactivity
Cookies and Website Tracking
Our site uses cookies and similar technologies to enhance your browsing experience and to help us understand how visitors interact with our pages. Cookies enable us to remember your preferences and assess site performance.
You can adjust cookie settings in your browser. However, turning off certain cookies may impact how the site works. For detailed information about our cookie practices, please review our Cookie Policy.
Third-Party Links
Our site may include links to external websites or services. This privacy policy covers only Vector Path Timely and our site. We are not accountable for the privacy practices of external sites.
We encourage you to review the privacy policies of any third-party websites you visit via links on our site.
Policy Updates
We may revise this privacy policy from time to time to reflect changes in our practices, services, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.
Please take a moment to review this policy periodically to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please get in touch with us.
Contact Us About Privacy
Vector Path Timely Privacy Team
65 Floral Street, London
London, United Kingdom WC2E 9LT
Email: [email protected]
Phone: +44 20 7946 0590
For inquiries related to privacy, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to reply to all privacy requests within seven business days.